Policy

1. Product Quality Commitment:

  • We are committed to providing high-quality products, ensuring 100% natural origin and ingredients.
  • All products on salafoodtech.com website are thoroughly tested and meet the highest quality standards.

2.Accurate Product Descriptions:

  • We provide detailed information about the products such as ingredients, usage instructions, benefits, and storage methods so that customers can have a clear understanding of the product before making a purchase.
  • Each product is described comprehensively and accurately, allowing customers to have a comprehensive view of the product.

3.Delivery Policy:

  • We commit to delivering orders on time and promptly within the specified timeframe provided to the customers.
  • Clear shipping fees will be calculated, and customers will be notified in advance of these costs.

4.Return and Refund Policy:

  • We guarantee exchanges or refunds for customers in case of technical defects or discrepancies from the product description.
  • Our return and refund procedures will be clearly stated in our policy.

5.Customer Information Security:

  • We are committed to protecting customers' personal information and not disclosing it to any third parties.
  • Customer information will only be used for order processing and providing the best service to customers.

6.Customer Support Services:

  • We guarantee to provide professional and prompt customer support services.
  • Customers can contact us via phone or email for any inquiries and assistance during the purchasing process.

7.Promotions and Offers:

  • We regularly update attractive promotional programs and offers to show appreciation to our customers.
  • Customers will receive information about promotional programs, special discounts, and gifts when purchasing products from us.
  • We will continuously update the latest offers on our website and social media channels.

8.Product Feedback and Reviews:

  • We value customer feedback and reviews about our products and services.
  • Customers can share their feedback and reviews about the products on our website or social media channels.

Lazada Shopee